100% full Not resolved
1.3
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
0 comments

This is no Ordinary story of a bad pool contractor, this is a story about a pool floating three feet out of the ground because of a pool contractor...I gave Independent Pool Inc a deposit for a small pool with no cage in April 2016.They started my pool at the beginning of June.

Weeks go by without anyone showing up to work on the pool. We were originally promised a pool in 3 to 5 weeks. Then promised by July 4th. By the end of August pool was still not finished.

We were then promised the pool would be done the week before Hurricane Hermine passed us. Again no one came to finish pool. We have had a unfinished empty pool in the back yard since June 26th. On Thursday Sept 1st as hurricane Hermine past by our pool (Popped) floated up 3 feet out of the ground.

We immediately contacted Independent Pool Inc. about what happened. It has been one week since my unfinished pool floated out of the ground. It is 12:30pm on Thursday Sept 8th and still no one is here from Independent Pool Inc.

to fix it. They promised they would be here Tuesday Sept 6th. Then Wednesday Sept 7th. I am beyond fed up!

I don't know what to do. We have given them over $18,700 and we can not get them to come back to clean this mess up and finish our pool. We don't know where else to turn. We can not start over with another contractor because we already gave them most of the money.

Please help!

Reviewer is in unhappy mood. This person stated that there is a room for improvement of incompetent pool contractors and pool popped 3 feet out of the ground. Please immediately contact the author of this review to discuss independent pool swimming pool installation and associated monetary loss in the amount of $25000. Independent Pool needs to issue a full refund according to poster's claims.

Other people also mentioned independent pool swimming pool installation in their reviews. You may find this information helpful for further shopping at Independent Pool.

Had an Experience with Independent Pool?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

50 Floor - Customer Care Review 50 Floor "August 8: salesman and order.August 20: no contact from company. I called and made the order.Sept 7: Installation day.Sept 13: ongoing problems.The installers arrived with ceramic tile, and 3 backer..." Read more Pulte Homes - Water problems in basement Pulte Homes "The Pulte home I purchased has serious water problems. Whenever it rains (or snows), the sump pump works continuously to pump water out of my basement. The volume..." Read more Premier Pools And Spas - WARNING. Be careful to use the services of this company! Premier Pools And Spas "I was offered a price of $38,800 for my pool construction. Here are the problems I had during my yearlong nightmare: - Deadlines were missed - They started building, then..." Read more Jersey Contracting - Condo Repair Review Jersey Contracting " A PICTURE IS WORTH 1000 WORDS I hired Steve dba JERSEY CONTRACTING LLC, 510 NW 39TH AVENUE, DEERFIELD BEACH, FL 33442 561-400-4508 or 400 REDWOOD LANE, BOCA RATON or..." Read more FAKE PRODUCT ALERT: Roca Labs announces new FAKE product! Roca Labs "I used to be a customer until I took the info to my Dr and he told me that all of the very expensive $$$$$ stuff I bought was essentially..." Read more Ikea - shop the store and not online!!!!! Zero Customer service Ikea "My elderly mother has a home in the country, not close to any big cities. We used IKEA online to order a kitchen item for a rental unit. This item..." Read more Trex Decking - Trex Transcends Trex Decking "I ordered this material from a lumber yard and had a contractor build me a step/deck on my house in Oct. 2016. About a month ago it started getting white..." Read more Marks Work Wearhouse - Denver Haynes pants left me with chemical burns Marks Work Wearhouse "I bought a few pairs of their Mia pants and wore them without washing them first. They have a little warning about dye transfer that I found later. What happened..." Read more